Support & FAQ

When you mark a generated task as complete, you earn experience points (XP). Completing tasks daily increments your Active Streak. If you pause a task or miss a day, your streak may reset, and a small XP penalty (10 XP) is applied if you manually pause a goal to encourage consistency.

No, Sprintra focuses on extreme prioritization. You can only have one active goal (and one active sprint) at any given time. However, if you delete or finish your current goal, you can quickly configure or unpause another one.

Yes. Your daily reflections, notes, and goals are strictly private and bound to your personal account. The peer leaderboard only displays your automatically generated anonymous username (e.g. SwiftFox) and your XP totals.

If you have a paused sprint and want to resume it, navigate to the Goals page, select the paused goal from your dashboard list, and click the 'Unpause Goal' button.

You can reach out to us at support@sprintra.app. We typically respond within 24 hours to assist with any account issues or technical inquiries.